Welcome to EaseMart

EaseMart is built to make local shopping in Nigeria simple, safe, and fast.
Whether you’re ordering food, household items, electronics, or daily essentials, EaseMart connects you directly to verified local vendors—at market prices.

This guide walks you through how customers use EaseMart from signup to delivery, step by step.

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Step 1: Create Your Account

Signing up on EaseMart takes just a few minutes.

What you need:

• Phone number or email
• One-time password (OTP) verification

Once verified, your account is secured and ready to use.

✔ No long forms
✔ No agents
✔ No hidden charges

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Step 2: Complete Customer Onboarding

After signup, EaseMart asks a few quick questions to personalize your experience:

• Your location (for accurate delivery estimates)
• Product interests (electronics, food, fashion, etc.)
• Notification preferences

This helps us:

• Show nearby vendors
• Improve delivery speed
• Send relevant order updates

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Step 3: Browse Verified Vendors

Every vendor on EaseMart goes through a registration and verification process.

As a customer, you can:

• Browse stores by category
• View real vendor profiles
• See business locations and operating hours

No fake stores
No price manipulation
No middlemen

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Step 4: Place an Order Safely (Escrow System)

EaseMart uses a secure escrow wallet to protect customers.

How it works:

1. You place an order
2. Your payment is held securely (not released to the vendor yet)
3. Vendor prepares and dispatches the order
4. You confirm delivery
5. Payment is released to the vendor

This prevents:

• Fraud
• Failed deliveries
• Disputes over incomplete orders

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Step 5: Track Your Delivery

Once your order is accepted:

• You receive real-time updates
• Delivery progress is visible
• You know exactly when to expect your order

For urgent needs, Express Delivery options are available.

Perfect for:

• Busy professionals
• Students
• Sick or home-bound users
• Anyone who needs fast access to essentials

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Step 6: Confirm, Refund, or Dispute

After delivery, you’re always in control.

You can:

• Confirm successful delivery
• Request a refund
• Open a dispute if there’s an issue

EaseMart reviews disputes fairly to protect both customers and vendors.

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Why Customers Trust EaseMart

✔ Verified local vendors
✔ Market-price products
✔ Secure wallet & escrow
✔ Fast local delivery
✔ Refund & dispute protection

EaseMart is built for real Nigerian needs, not imported e-commerce models that don’t work locally.

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Join the EaseMart Community

We’re currently in pre-launch and building with our community.

Join our WhatsApp community

• Get early updates
• Ask questions
• Help shape the platform

https://chat.whatsapp.com/DDXjYb8jN79CFKkSta4tFV

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EaseMart

Local markets. Real vendors. Secure shopping.